To start an online consultation with doctors on Medex, you need to follow these simple steps:

Sign Up/Login: Create an account or log in to your existing Medex account.

Choose a Service: Select the type of consultation you need from our range of services.

Book an Appointment: Pick a date and time that suits you and book an appointment with your chosen doctor.

Payment: Complete the payment process for your consultation.

Start Consultation: At the scheduled time, join the consultation via the Medex app or website and speak with your doctor.

For your convenience, guest booking is also available. If you prefer not to create an account, you can still book an appointment as a guest and enjoy the same seamless consultation experience.

Online doctor consultation is a service that allows you to consult with healthcare professionals remotely using your smartphone, tablet, or computer. It provides convenience and accessibility, enabling you to discuss your health concerns, receive medical advice, get prescriptions, and follow-up care without needing to visit a physical clinic.

Yes, all our online doctors are fully qualified and licensed professionals. They have undergone rigorous training and possess the necessary certifications to provide medical consultations. Each doctor is carefully vetted to ensure they meet our high standards of care.

Absolutely. Medex employs advanced security measures to ensure that your consultations are safe and secure. We use end-to-end encryption to protect your personal information and medical data. Our platform is compliant with all relevant healthcare regulations to ensure your privacy and confidentiality are maintained at all times.

If you don't get a response from a doctor within the scheduled time, Medex will notify you and arrange for an alternative doctor to attend to your consultation as soon as possible. Additionally, our support team is available 24/7 to assist you with any issues and ensure you receive the care you need promptly.